Customer Relationship Management
Delivered by: Shropshire Youth Support Trust
About this Event
The relationship with your customer starts at the moment they make an enquiry, and continues, beyond receiving payment, to them hopefully buying from you again, and recommending you to their friends and peers.
This process requires managing, it needs a system, and to do it well needs the right personal skills and approach.
In this seminar, we take you through the process and give you the tools you need to keep your customers coming back.
Funding from the Coronavirus Community Support Fund, distributed by The National Lottery Community Fund, has helped us to create and deliver a project to help support those made unemployed, or at risk of unemployment, Due to COVID-19. Whether you have been made redundant, or at risk of redundancy, or your business has closed or at risk of we can support you.
For the next 6 months we will have experts in employability and experts in business, providing support to you to help you back to work or back to business.
Thanks to the Government for making this possible.